TERMS & CONDITIONS

This is an Official Agreement, which describes the terms and conditions applicable to your use of our services available under the www.freightix.com domain. Once you accept the terms and conditions of this Agreement, you hereby agree and acknowledge that at any time and in our sole discretion, we may effectively modify the terms and conditions of this Agreement by posting the modified Agreement with its new terms and conditions on the Freightix Website and Mobile Application .


All modified terms and conditions shall take effect immediately after posting to the Freightix Website and Mobile Application . Thereby, you agree and consent to any and all modified terms and conditions here under. This Agreement may not be modified, amended, and/or changed by you in any manner.


Furthermore, you agree that we may modify this Agreement or discontinue our Website and Mobile Application at any time, without given notice and without any liability or responsibility to you. This agreement is effective on October 17th, 2016 for all freight customers and Truck Partners.


Freightix is Pakistan’s first and largest digital platform connects freight customers with truckers . Using this digital platform, freight customers can order for trucks for moving of their goods. We have the largest network of trucks in Pakistan (65,000 trucks; April 2020).


Freightix, is not a Transportation Service Provider (TSP), Truck Owner, Freight Forwarder or Broker. Our site acts as a venue where freight customers and Truck Partners can meet and enter into agreements. We are not involved in the actual transaction between freight customers and Truck Partners (TSRs). As a result, we have no control over the quality, safety, or legal aspects of the transactions that take place on our website.


Freightix does not prequalify or validate the claims of Truckers (TSPs) including with respect to their licensure, insurance and registration. We, our Website and Mobile Application function solely as a neutral venue and digital clearing house where two parties may agree on a price (bid) for a particular type of service. We are the neutral venue for this connection between you and other members. We do not provide any endorsement for you or your services, you acknowledge and agree that we do not provide the services and we are not in any way responsible for assisting you in any manner with your provision of the services.


OTHER TERMS AND CONDITIONS

You are hereby acknowledge and agree that we have the sole discretion to set forth and post additional terms and conditions for your use of the Website and Mobile Application at various places throughout the Website and Mobile Application . You agree that those additional terms and conditions shall be considered an effective amendment to this Agreement and said terms and conditions shall be incorporated herein. Furthermore, you expressly agree that if there is any conflict between those additional terms and conditions and the specific terms and conditions set forth herein, the terms and conditions set forth herein shall govern.


PROHIBITED AND RESTRICTED ITEMS

Under the Laws of Pakistan, prohibited and restricted items in Pakistan law you cannot deliver through Freightix platform. Hence Freightix is not responsible for any these activity through our Website and Mobile Application .


IDENTITY VERIFICATION

Freightix identify and check freight customers and Truckers (TSPs) through; ID CARD/CNIC NUMBER, VERIFIED HOME & OFFICE ADDRESSES, APPROVED PHONE/MOBILE CONTACT NUMBER(S) AND CLEARNCE REPORT NEAR BY POLICE STATION.


FEEDBACK

For each Freightix transaction, the Freight Customer and Truck Partner are allowed to rate each other by leaving feedback for one another.

Freightix Customers and Truck Partners can rate each other on a scale of 1 to 5, based on their experiences.


MODE OF PAYMENT

The freight customers are liable to submit the payment for service at the time of completion of Job or any other condition agreed at the start of the Service. Any delay may result in the surcharges by Freightix or Truck Partner or both. The freight customers may be responsible for the surcharges.


NO WARRANTY

Freightix, our employees, and our Truck Partners provide services without any warranty or express, implied or statutory conditions. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.


LEGAL COMPLIANCE

You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of our service and your listing, shipping, transporting, and solicitation of offers to ship and transport items.


TRADEMARK AND DOMAIN NAME PROTECTION

The Freightix Website and Mobile Application contains trademarks, trade names, trade dress, service marks, domain names or other indicia of ownership (collectively the “Marks”) owned or licensed for use by us.

Unless otherwise agreed to in an Addendum to this Agreement, you agree that no right, property, license, permission or interest of any kind in or to the Marks is or is intended to be given or transferred to or acquired by you pursuant to the execution, performance or non-performance of this Agreement or any part thereof. You shall in no way contest or deny the validity of, our right of title to or license of use for, the Marks, and you shall not encourage or assist others directly or indirectly to do so, during the lifetime of this Agreement and thereafter. You shall not utilize the Marks in any manner that would diminish their value or harm their reputation. You shall not use or register any domain name that is identical to or similar to any of the Marks.


SECURITY

Freightix uses industry standard practices to safeguard your personal information, including Firewalls and Secure Socket Layers. We utilize several different security techniques to protect data from unauthorized access, but we cannot guarantee the security of our system. We also do not guarantee uninterrupted or secure access to our system, as the operation of our Website or Mobile Application can be interrupted by numerous factors outside of our control.


GOVERNING LAW

This agreement and your use of the Freightix Website and Mobile Service shall be governed by THE LAWS OF THE ISLAMIC REPUBLIC OF PAKISTAN, WITHOUT REGARD TO PRINCIPLES OF CONFLICT OF LAWS.